Customer information

Privacy Policy

Effective October 31, 2026. This policy describes our website and service inquiry practices.

1. Information you provide

When you call, email, or request service, you may provide your name, phone number, email address, service address, vehicle details, descriptions of vehicle problems, appointment preferences, and other information needed to evaluate or provide service.

2. How information is used

We use information to respond to inquiries, schedule appointments, prepare estimates, perform services, communicate about work, process invoices and payments, maintain records, and meet applicable legal obligations.

3. Service providers

We may use third-party providers for website hosting (Netlify), service requests and customer management (Jobber), and payment processing (including Square). When you follow a booking or payment link, the provider's own privacy practices may also apply. We do not publish your service address on this website.

4. Sharing

We may share relevant information with providers helping us deliver requested services, and when required by law. We do not represent that personal information is sold for advertising.

5. Website technology

This website is designed as a lightweight informational website and does not intentionally set advertising cookies or run advertising trackers. Our hosting provider may process technical information such as IP addresses and access logs for security and delivery. Third-party booking pages may use their own technologies.

6. Retention and security

Information is retained as reasonably needed for service records, business administration, and legal requirements. No electronic system can be guaranteed completely secure.

7. Your choices

Contact us to request access to, correction of, or deletion of personal information where applicable. Some records may need to be retained for legitimate business or legal purposes. We do not use this website to enroll visitors automatically in marketing text messages.

8. Children

Our services are not directed to children.

9. Updates

We may update this policy as our services and technology change. The latest version will appear here.

10. Contact

Questions about privacy: alautomotiveservices@outlook.com or (404) 507-2775.

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